Effective Date: 5/09/2025
Welcome to mapleleafpizzas.com. Thank you for choosing us to serve you delicious, freshly made pizzas. This Shipping Policy outlines how and when we deliver your orders, and our delivery service scope.
🚚 Delivery Locations
We currently only deliver within India.
We do not ship or deliver any orders internationally, regardless of the payment method used.
⏱ Delivery Timelines
All orders placed on mapleleafpizzas.com are typically prepared and delivered within 30 to 60 minutes from the time of order confirmation, depending on your location and order volume.
Our delivery hours are:
- Monday to Sunday: 10:00 AM – 11:00 PM
Delivery times may vary slightly due to:
- Traffic conditions
- Weather
- High order volumes (especially weekends or public holidays)
- Force majeure events (e.g., strikes, lockdowns, or natural disasters)
🌐 International Payments via Razorpay
We have enabled international payments through our payment gateway partner, Razorpay, for the convenience of our customers. However, please note that all products ordered via this website will only be delivered within India.
- International customers can place orders for delivery within India (e.g., gifting pizzas to friends or family residing in India).
- No international shipping or delivery is available at this time.
- All transactions, including those made with international cards, are processed in accordance with Razorpay’s guidelines.
Learn more about Razorpay International Payments
💳 Payment Confirmation
Once the payment is successfully processed through Razorpay, you will receive:
- An email/SMS confirmation of your order
- An estimated delivery time
Please ensure your contact details and delivery address are accurate at checkout to avoid any delays.
📞 Contact Us
For any shipping or delivery-related queries, feel free to reach out:
Customer Support:
📞 +91 76966 97755
📧 sales@mapleleafpizzas.com
🌐 www.mapleleafpizzas.com/contact-us
We’re here to help from 10:00 AM to 11:00 PM IST, all days of the week.